Privacy Policy
Last updated: October 2026 · Your privacy matters to us.
1. Information We Collect
When you browse, register, or place an order with Phiten Philippines, we may collect: your name, email address, phone number, shipping address, order details, and payment information (processed by our payment providers and not fully stored on our servers). We also automatically collect technical data such as browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to: process and deliver your orders, verify payments, respond to customer service inquiries, send order updates, improve our products and website, and comply with legal obligations under Philippine law.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to keep items in your shopping cart, remember your preferences, and understand how the site is used so we can improve it. You may accept or decline non-essential cookies through the cookie banner shown on your first visit. Essential cookies required for the site to function are always active.
4. Payment Information
Payments made via debit/credit card, GCash, PayMaya, or bank deposit are processed by third-party payment providers. We do not store your full card details. For COD and in-store payments, no payment data is collected online.
5. Sharing of Information
We do not sell or rent your personal information. We share it only with: shipping and logistics partners (to deliver your orders), payment processors (to complete transactions), and authorities where required by law. All partners are bound to handle your data securely.
6. Data Security
We use industry-standard measures, including encrypted connections (HTTPS) and access controls, to protect your personal information against unauthorized access, alteration, or disclosure.
7. Data Retention
We retain your order and account information for as long as necessary to fulfill orders, comply with legal and accounting requirements, and resolve disputes. You may request deletion of your personal data subject to applicable legal retention requirements.
8. Your Rights
Under the Philippines' Data Privacy Act of 2012 (RA 10173), you have the right to: access your personal data, request correction of inaccurate data, object to processing, request erasure, and withdraw consent. To exercise any of these rights, contact our customer service team.
9. Third-Party Links
Our website may contain links to third-party sites (such as social media). We are not responsible for the privacy practices of those sites; please review their policies separately.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data privacy rights, please reach out through our About page shop locations or our customer service channels. Phiten Philippines is distributed by THC Lifestyle Corp.